I received a delivery confirmation but my package is not here.
Please check with your local Post Office or Carrier that was specified on your delivery notification and they will be able to track the package for you.
I need to make a change to my order - what do I do?
Please email us your order number and change request as soon as possible to firstname.lastname@example.org, if we can make a change, we will notify you of the status.
Shipping options are noted on our website, you can select which service you’d like when you place your order.
All orders once dispatched from our facility are sent with tracking information.
Hassle-Free Return Policy
Due to COVID-19, to ensure the safety of our clients, employees and partners, all items are final sale, and returns will not be accepted.
If the product you received is defective in anyway, we will replace it free of charge. Please send your order number, and photographs of the issue to email@example.com, and a customer service representative will be in touch.